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Utility Billing Department

Kristin Engel
Utility Billing Clerk
103 S. Main St.
Wayland, MI 49348

 Utility Billing operates under the direction of the Finance Department. Utility Billing is responsible for setting up customer accounts, monthly billing, creating work orders for changes in service, recording payments, and delinquent account collections. Our goal is to provide exceptional customer service that is efficient and equitable while adhering to the City of Wayland's values. The City of Wayland provides water and sewer services to city residents.